Question 1

Key indicator reports ___________.
A)compare data
B)display a greater level of detail
C)include only information that falls outside certain threshold standards
D)summarize the performance of critical activities

Accepted Answer

Key indicator reports summarize the performance of critical activities. Choice A is incorrect because while key indicator reports may compare data, this is not their primary purpose. Choice B is incorrect because key indicator reports may not necessarily display a greater level of detail than other reports. Choice C is incorrect because key indicator reports are not limited to only including information that falls outside certain threshold standards.

Question 2

Exception reports _____________.
A)compare data
B)display a greater level of detail
C)include only information that falls outside certain threshold standards
D)summarize the performance of critical activities

Accepted Answer

Exception reports include only information that falls outside certain threshold standards, meaning they highlight only the anomalies or problems in the data rather than summarizing overall performance or providing greater levels of detail.

Question 3

MRP is a _____________ function.
A)computer-integrated manufacturing
B)in-house logistics and materials management
C)planning production and operation
D)product lifecycle management

Accepted Answer

MRP stands for Material Requirements Planning. It is a method used for planning production and operation in manufacturing companies. MRP helps to determine the quantity and timing of raw materials, components, and subassemblies needed to produce finished products. It also considers factors such as inventory levels, lead times, and demand forecasts to ensure that the right materials are available at the right time. MRP is an important function in manufacturing as it helps to minimize inventory costs and maximize production efficiency.

Question 4

A(n)_______________ ratio is the availability of cash to pay debt.
A)activity
B)debt
C)liquidity
D)probability

Accepted Answer

A liquidity ratio measures a company's ability to pay short-term obligations with its current assets, including cash. Therefore, the liquidity ratio is the most appropriate choice for this definition. The activity ratio measures how efficiently a company uses its assets to generate revenue, the debt ratio measures the proportion of debt a company has relative to its total assets, and the profitability ratio measures how profitable a company is. None of these ratios specifically address the availability of cash to pay debt. The probability ratio is not a common financial ratio term.

Question 5

______________________ are often populated with data from source data automation technologies such as bar code scanners.
A)DSS
B)ERP
C)FAIS
D)TPS

Accepted Answer

TPS (Transaction Processing System) are designed to process day-to-day transactions efficiently and accurately. These systems are often populated with data from source data automation technologies such as bar code scanners. DSS (Decision Support System) is used by managers to support decision-making, FAIS (Financial Accounting Information System) deals with financial data, and ERP (Enterprise Resource Planning) is a large-scale software system that manages and integrates all aspects of a company's operations.

Question 6

TPS do NOT process data using ___________.
A)Batch processing
B)OLAP
C)OLTP
D)Source data automation

Accepted Answer

TPS, or transaction processing systems, are designed to process high volumes of transactional data in real-time. They typically use batch processing and OLTP (online transaction processing) techniques to capture, store, and update data related to daily business operations. OLAP (online analytical processing) is not typically used by TPS, as it is a different type of data processing that is more focused on analysis and reporting rather than transaction processing. Source data automation is also not exclusive to TPS and can be used in other types of data processing systems. Therefore, the best choice for this question is B) OLAP.

Question 7

General Motors is transforming its IT operations and strategy toward __________.
A)insourcing
B)nearshore outsourcing
C)offshore outsourcing
D)offsourcing

Accepted Answer

General Motors has announced plans to insource its IT operations and move away from outsourcing to third-party vendors. This involves hiring thousands of new employees and building new IT centers in the United States.

Question 8

GM's new service lane automation application is a type of ___________ system.
A)ERP
B)expert
C)FAIS
D)TPS

Accepted Answer

GM's new service lane automation application is a type of TPS (Transaction Processing System), which is designed to process and record routine business transactions such as data entry, order processing, and inventory management. TPSs are commonly used in industries like healthcare, finance, retail, and manufacturing. ERP (Enterprise Resource Planning) systems are used to manage all aspects of a business, including inventory, accounting, and human resources. Expert systems use artificial intelligence to support decision-making processes, and FAIS (Financial Accounting Information System) systems are used to collect, record, and analyze financial data. None of these systems are directly applicable to GM's service lane automation application.

Question 9

____________ is a type of system that automates the data entry and processing of travel and entertainment expenses; these are a type of ___________.
A)Expense management automation; FAIS
B)Expense management automation; TPS
C)Financial and economic forecasting; FAIS
D)Financial and economic forecasting; TPS

Accepted Answer

The answer of ____________ is a type of system that...

Question 10

General Motors created a(n)____________________ to smooth out its quality assurance process.
A)data mart
B)enterprise data warehouse
C)ERP system
D)TPS system

Accepted Answer

An enterprise data warehouse is designed to collect, store, and manage an organization's data from multiple sources. It provides a central location to analyze data and make informed decisions. General Motors would benefit from an enterprise data warehouse to smooth out their quality assurance process by consolidating information from various systems and sources for analysis. Data marts are smaller subsets of data warehouses that focus on specific departments or regions. ERP systems are integrated software applications that manage business processes across an organization. TPS systems are transaction processing systems that support daily operations. While these systems may have components that help with quality assurance, they are not designed to provide the same level of data analysis and insight as an enterprise data warehouse.

Question 11

Bar code scanners are an example of ______________________.
A)Batch processing
B)OLAP
C)OLTP
D)Source data automation

Accepted Answer

Bar code scanners are used for source data automation, which involves capturing data at the point of origin and entering it into a system without manual data entry. This helps to improve accuracy and efficiency of data entry. Batch processing and OLAP are not directly related to bar code scanning. OLTP (Online Transaction Processing) may be indirectly related to bar code scanning if the captured data is used for real-time transaction processing.

Question 12

____________________ is a planning process that integrates production, purchasing, and inventory management of interdependent items.
A)EMA
B)ERP
C)MRP
D)MRP II

Accepted Answer

MRP (Material Requirements Planning) is a planning process that integrates production, purchasing, and inventory management of interdependent items. It uses a computer-based system to calculate the materials and components needed to produce a certain product, taking into account the required quantities, delivery time, and inventory levels. MRP II (Manufacturing Resource Planning) is a later version of MRP that includes additional functions such as financial planning, capacity planning, and scheduling. ERP (Enterprise Resource Planning) is a broader system that integrates various business processes, including MRP or MRP II, within an organization.

Question 13

Drill-down reports ___________.
A)compare data
B)display a greater level of detail
C)include only information that falls outside certain threshold standards
D)summarize the performance of critical activities

Accepted Answer

Drill-down reports display a greater level of detail, allowing users to focus on specific data points and analyze them in-depth. They are used to explore data in a hierarchical manner, starting with a summary view and gradually revealing more detailed information as the user drills down into the data.

Question 14

TPSs are _______________ to the success of any enterprise because they ___________.
A)critical; only contain data, which isn't sufficient to make strategic business decisions
B)critical; support core operations
C)meaningless; only contain data, which isn't sufficient to make strategic business decisions
D)meaningless; support core operations

Accepted Answer

TPSs (Transaction Processing Systems) are critical to the success of any enterprise because they support core operations. TPSs are designed to process transactions such as sales orders, purchase orders, and inventory adjustments. These transactions are crucial for the day-to-day operations of the enterprise, and TPSs ensure that they are recorded accurately and in a timely manner. Without TPSs, an enterprise would struggle to perform its core operations efficiently and effectively. Therefore, option B is the best choice.

Question 15

Which of the following is NOT a requirement of TPSs?
A)Have to efficiently handle large variations in volumes of data
B)Must maximize downtime
C)Must ensure overlapping updates can't occur
D)Must record results accurately and securely

Accepted Answer

TPSs are designed to minimize downtime and ensure continuous operation. Maximizing downtime would be counterproductive to the purpose of a TPS. The other options listed are all requirements of TPSs.

Question 16

GM's quality control issue is a(n)__________ function.
A)accounting and finance
B)human resources
C)marketing
D)production/operations management

Accepted Answer

Quality control is a crucial part of production/operations management, as it involves ensuring that products meet the company's standards before they are released to customers.

Question 17

Which of the following is the correct way TPS manage data?
A)Business event or transaction → organization's database → TPS
B)Business event or transaction → TPS → organization's database
C)TPS → business event or transaction → organization's database
D)TPS → organization's database → business event or transaction

Accepted Answer

The correct way TPS manages data is by recording the business event or transaction first using the TPS, then storing it in the organization's database for future reference and analysis. This ensures that the data is captured accurately and in a timely manner, and is readily available to support decision-making processes. Option B follows this sequence of data management.

Question 18

General Motors decided _________ was a better strategy because ____________.
A)insourcing; IT specialty companies can deliver technology that is cheaper
B)insourcing; GM can deliver technology that is better aligned to its unique needs
C)outsourcing; IT specialty companies can deliver technology that is cheaper
D)outsourcing; GM can deliver technology that is better aligned to its unique needs

Accepted Answer

General Motors decided insourcing was a better strategy because GM can deliver technology that is better aligned to its unique needs.

Question 19

___________ is a precursor to MRP.
A)CIM
B)EOQ
C)MRP
D)VMI

Accepted Answer

The answer of ___________ is a precursor to MRP.
A)CIM
B)EOQ
C)MRP
D)VMI...

Question 20

____________________ reports are produced at scheduled intervals.
A)Ad-hoc
B)Exception
C)Key indicator
D)Routine

Accepted Answer

Routine reports are produced at scheduled intervals, such as weekly, monthly, or quarterly. Ad-hoc reports are created on an as-needed basis, exception reports highlight unusual activity or events, and key indicator reports provide summary information about important metrics.

Quiz 10: Information Systems Within the Organization

Key indicator reports ___________.

Exception reports _____________.

MRP is a _____________ function.

A(n) _______________ ratio is the availability of cash to pay debt.

______________________ are often populated with data from source data automation technologies such as bar code scanners.

TPS do NOT process data using ___________.

General Motors is transforming its IT operations and strategy toward __________.

GM's new service lane automation application is a type of ___________ system.

__ is a type of system that automates the data entry and processing of travel and entertainment expenses; these are a type of _.

General Motors created a(n) ____________________ to smooth out its quality assurance process.

Bar code scanners are an example of ______________________.

____________________ is a planning process that integrates production, purchasing, and inventory management of interdependent items.

Drill-down reports ___________.

TPSs are _____ to the success of any enterprise because they _.

Which of the following is NOT a requirement of TPSs?

GM's quality control issue is a(n) __________ function.

Which of the following is the correct way TPS manage data?

General Motors decided _ was a better strategy because ____.

___________ is a precursor to MRP.

____________________ reports are produced at scheduled intervals.