Which strategy for competitive advantage involves improving the manner in which an organization executes its internal business processes?
A)Cost leadership
B)Differentiation
C)Innovation
D)Operational effectiveness
E)Customer-orientation

Question

Quizplus · Accepted Answer

Operational effectiveness involves improving internal business processes to increase efficiency and productivity, which can lead to a competitive advantage. Cost leadership and differentiation strategies may also involve internal processes, but they focus more on pricing and product/service features respectively. Innovation and customer-orientation strategies are more external-facing and focus on developing new products/services or meeting customer needs.

Which Strategy for Competitive Advantage Involves Improving the Manner in Which