Customer satisfaction is the result of optimizing and aligning business processes to fulfill customers' needs, wants, and desires.
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Q1: A business process can be a liability.
Q5: The overall performance of an organization has
Q7: Business process management includes methods and tools
Q8: Cross-functional processes are business processes require the
Q9: E-Commerce is the process of buying, selling,
Q10: Globalization is the integration and interdependence of
Q13: BPM can improve an organization's flexibility.
Q14: The business environment refers to the industry
Q17: An organization's business processes can create a
Q20: Cross-functional processes are executed within a single
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