Cross-functional processes are executed within a single functional area.
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Q15: Competitive advantage refers to making higher profits.
Q16: A business process always includes information systems.
Q17: An organization's business processes can create a
Q18: In general, labor costs are higher in
Q19: BPR is a strategy for improving the
Q21: In mass customization, companies produce items in
Q22: The music industry is a good example
Q23: The Internet increases traditional barriers to entry
Q24: The Internet decreases customers' bargaining power.
Q25: Build-to-stock is a strategy of producing customized
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