If you want a store to grant you a return when it is against their company policy, ________.
A)there is no point in arguing, as they will never make an exception
B)get right to the point and refuse to do business with them if they do not comply
C)this is considered a routine request that does not require persuasive techniques
D)start spreading bad word of mouth about the store and hope that it gets back to them
E)explain why the policy should not apply to your situation and demonstrate goodwill and understanding

Question

Quizplus · Accepted Answer

E) If you want a merchant to make an exception for you, you need to persuade them that the policy should not apply in your situation or that it is in the seller's best interest to fulfill your request.

If You Want a Store to Grant You a Return