In business, all of the following types of communication typically require persuasion to influence and motivate the audience EXCEPT ________.
A)routine customer
B)recommendations for action
C)sales messages
D)job application letters
E)requests for favours

Question

Quizplus · Accepted Answer

A) Routine messages, like customer claims for exchanges, requests for information, etc., are short and straightforward and not sensitive. They do not require you to persuade your audience to accept your point.

In Business, All of the Following Types of Communication Typically