In the analyzing phase of creating this message, you think about the purpose, desired outcome, and business result of your message. Which of the following best articulates the desired outcome of this message?
A)to suggest the possibility of implementing a flex-time schedule in your office
B)to describe to your boss how your life would change with a flex-time schedule
C)to tell your boss how much your friend likes having a flex-time schedule
D)to improve employee productivity and job satisfaction by better enabling employees to balance their work and personal lives
E)to have your boss agree to implement a more flexible working schedule for employees

Question

Quizplus · Accepted Answer

E) This choice best articulates the desired outcome of your message, that is, how you would like your audience to respond. The purpose of your message is why you are communicating (in this case, to suggest the flexible schedule). What will happen if your audience agrees to your request (in this case, higher employee productivity and satisfaction) is the business result.

In the Analyzing Phase of Creating This Message, You Think