Emma and Jessica work together and both want to increase sales at their company. Emma argues this is best achieved by investing in research and development so they can create the best possible products. Jessica believes that increasing their sales force is the way to go.
-What potential danger is involved in Emma and Jessica using a compete-to-win technique to resolve their conflict?
A)While this may result in a quick solution, it is also likely to lead to a relational conflict.
B)By not addressing their conflict, it will most likely get worse and result in a situation where everyone loses.
C)In choosing to give in, one of them may experience a loss of self-esteem.
D)This technique usually leads to groupthink and ineffective solutions.
E)It trivializes their conflict and shows that they don't care deeply about the result.

Question

Quizplus · Accepted Answer

A) Competing results in an "I win, you lose" outcome. Competitive tactics can include finding fault with others, rejecting the other party's point of view, and minimizing one's own responsibility for a mistake. Competitive approaches to resolving conflicts may result in quick solutions, but they often lead to relational conflicts.

Emma and Jessica Work Together and Both Want to Increase