If you are involved in an affective conflict, you ________.
A)should choose to avoid a confrontation and deny that the problem exists
B)need to address the emotional issues before productively discussing the content of your work
C)will achieve an acceptable outcome by being graciously accommodating
D)should compete to win as a means of managing the conflict
E)would do best to use the time-consuming but productive approach of collaborating to find the best solution

Question

Quizplus · Accepted Answer

B) If you are engaged in a cognitive conflict, you can use one of five different strategies to work toward an acceptable outcome. If, however, you are involved in an affective conflict you must address the emotional issues before you can productively discuss the content of your work.

If You Are Involved in an Affective Conflict, You ________