The key to managing confrontation is to redirect the emotional energy generated by the conflict toward a constructive solution.

Question

Quizplus · Accepted Answer

Redirecting emotional energy toward a constructive solution is an effective way to manage confrontation and prevent the conflict from escalating further. It helps parties to focus on the issues at hand and work collaboratively to find a mutually acceptable solution. Therefore, the statement is true.

The Key to Managing Confrontation Is to Redirect the Emotional