Defining the conflict is the second step in the six-step problem-solving technique.
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Q8: Ignored conflict can be a negative force.
Q9: The last step in the six-step problem
Q10: Confronting the issue cannot result in a
Q11: Conflict properly handled can have positive results.
Q12: The key to managing confrontation is to
Q14: As you attempt to state a conflict
Q15: The first phase of conflict is taking
Q16: Simple conflict is the most difficult type
Q17: There is a difference between preventing and
Q18: The types of conflict include
A)accommodation.
B)delay.
C)avoidance.
D)none of these
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