A(n) ________________ measures financial, customer service, and internal business performance as well as learning and growth performance.
A)labor analysis
B)balanced scorecard
C)financial report
D)internal business report

Question

Quizplus · Accepted Answer

A balanced scorecard is a strategic management tool that measures business performance using financial, customer service, internal business processes, and learning and growth perspectives. This framework provides a more holistic view of organizational performance, allowing managers to make informed decisions based on various aspects of the business. Labor analysis, financial reports, and internal business reports may provide valuable information, but only focus on specific areas and do not provide a comprehensive overview of the organization's performance.

A(n) ________________ Measures Financial, Customer Service, and Internal Business Performance