As an order clerk,Maddy does well on the job task of entering customer information and product information on order forms.She is accurate and efficient in her work.She also is friendly and energetic with her customers and co-workers.She appears to enjoy the job.According to situational management,her manager should use a(n)________ management style to manage Maria's performance problem.
A)autocratic
B)consultative
C)participative
D)empowerment

Question

Quizplus · Accepted Answer

Given Maddy's high competence and apparent high commitment to her job, an empowerment management style is most appropriate. This style involves giving employees more responsibility and autonomy, which suits Maddy's capabilities and positive attitude towards her work.

As an Order Clerk,Maddy Does Well on the Job Task