To provide accurate performance appraisals,Samantha keeps a box of index cards on each of her employee.When an employee does something particularly well or particularly poorly,Samantha writes the event down on a card and puts it in that employee's box. It appears Samantha is using the ______ method of performance appraisal.
A)critical incidents
B)management by objectives
C)narrative method
D)behavioral anchored rating

Question

Quizplus · Accepted Answer

The critical incidents method involves keeping a record of specific events where an employee performed exceptionally well or performed poorly. This method is useful for providing objective examples to support the appraisal and make it more accurate. The other methods mentioned (management by objectives, narrative method, and behavioral anchored rating) do not involve the same type of record-keeping of specific events.

To Provide Accurate Performance Appraisals,Samantha Keeps a Box of Index