SCENARIO 7-1 Sam is a sales representative for Alliance Ltd.who is having trouble explaining the benefits of his product.He has decided to try to improve his communication by examination of the communication process model.Currently, he calls customers on the phone and tells them what new products are available.He then sends the customers their orders via the postal service.His customers frequently return goods because they are not as expected.
Returned goods are a form of
A) feedback.
B) medium.
C) encoding.
D) channel.
E) decoding.
Correct Answer:
Verified
Q8: The process that involves receivers in communication
Q23: Which of the following is an example
Q29: Which of the following communication networks are
Q32: How can you communicate better when you
Q35: SCENARIO 7-1 Sam is a sales representative
Q36: Which communication method has been popular with
Q39: _ is used to provide feedback to
Q41: Research shows electronic communication technologies are linked
Q58: The least structured communication network is
A)all-channel.
B)vertical.
C)circle.
D)chain.
E)horizontal.
Q67: Instant messaging is similar to
A)voicemail.
B)memos.
C)email.
D)speeches.
E)face-to-face communication.
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