Customer touch points include customer purchases, satisfaction surveys, credit and payment interactions, sales force contacts, and service and support calls.

Name: Customer touch points include customer purchases, satisfaction surveys, credit and payment interactions, sales force contacts, and service and support calls.
Brand: Quizplus
Rating: 4.8 (47 reviews)

Question

Quizplus · Accepted Answer

This statement is true. Customer touch points are any interactions or communication between a customer and a company, including those listed above.

Customer Touch Points Include Customer Purchases, Satisfaction Surveys, Credit and Payment