Question 1

A behavioral interview question asks how you would handle a hypothetical situation.

Accepted Answer

Behavioral interview questions ask how you have handled past situations, not hypothetical ones.

Question 2

Pausing before responding to an interview question demonstrates a lack of self-confidence.

Accepted Answer

Pausing before responding to an interview question can actually demonstrate that the candidate is taking the time to think through their response and provide a thoughtful answer, rather than simply blurting out the first thing that comes to mind. It can show that the candidate is thoughtful and prepared.

Question 3

An application letter does not repeat the same information that is in your résumé.

Accepted Answer

An application letter should be used to highlight your skills and experience that relate specifically to the job you are applying for. It should complement your résumé, not replicate it.

Question 4

Researching information about a specific company or career helps you create an effective application letter that focuses on the potential employer's needs and explains your qualifications from the you-viewpoint.

Accepted Answer

Researching a company or career provides valuable information that can be used to tailor your application letter to the potential employer's needs. This approach will allow you to highlight your qualifications in a way that shows the employer how you can meet their needs, rather than simply listing your skills and experience. Writing from the you-viewpoint, or addressing the employer's needs and concerns directly, is also key to creating an effective application letter.

Question 5

Application letters are sales letters with your knowledge and skills as the product.

Accepted Answer

Application letters are written to sell yourself to potential employers by highlighting your qualifications, skills, and experience to persuade them to hire you.

Question 6

Most resignation letters are written using the direct plan because they are routine and preceded by a resignation in person.

Accepted Answer

The direct plan is commonly used for routine and straightforward messages that do not require much explanation or persuasion. Resignation letters often fall into this category as they are generally straightforward and preceded by a resignation in person.

Question 7

A letter of application can be submitted to a potential employer instead of a résumé.

Accepted Answer

A letter of application, or cover letter, is typically submitted alongside a résumé, not in place of it. The résumé provides a detailed overview of the applicant's qualifications, while the cover letter is a more targeted document that introduces the applicant and highlights key aspects of their background relevant to the job.

Question 8

Since the purpose of an application letter and résumé is to obtain an interview, you should ask for it directly in your letter.

Accepted Answer

Yes, it is appropriate to directly ask for an interview in your application letter, as this demonstrates your enthusiasm and interest in the position.

Question 9

You should always send an e-mail thank you letter because it is faster.

Accepted Answer

While e-mails may be quicker to send, sending a handwritten or typed thank you letter shows extra effort and thoughtfulness. It also allows for a more personal touch and stands out in a world where e-mails are common.

Question 10

When responding to a job advertisement, read the ad carefully and use words in the letter that fit both you and the language in the ad.

Accepted Answer

It is important to tailor your response to the job advertisement by highlighting qualifications and using language and terminology from the ad. This shows a potential employer that you have carefully read and understood their requirements and are a good match for the position.

Question 11

Application letters may be sent electronically.

Accepted Answer

Application letters can be sent electronically through email or online application systems.

Question 12

Upon greeting the interviewer, extend your hand for a handshake and sit down.

Accepted Answer

You should wait for the interviewer to offer their hand for a handshake and also wait until they invite you to sit down.

Question 13

The salary question is the first one that you should ask the employer when the interview begins so the interview will not be a waste of time if the salary quoted is not acceptable.

Accepted Answer

It is not a good idea to ask about salary at the beginning of the interview as it may give the impression that the candidate is only interested in money and not the job itself. It is better to wait until later in the interview process or until the employer brings it up. The focus should be on showcasing skills and qualifications for the job.

Question 14

If asked an illegal or inappropriate question, you are usually wise to show anger or irritation so the interviewer will know the question was offensive.

Accepted Answer

Showing anger or irritation can negatively impact your interview and potential job opportunity. It's often more effective to tactfully address the situation or redirect the conversation.

Question 15

Even if you are definitely not interested in the job, it is still appropriate to follow up an interview.

Accepted Answer

It is a professional and courteous practice to follow up after any interview, regardless of your level of interest in the job. It also leaves a positive impression on the interviewer and keeps you on their radar for future opportunities.

Question 16

The Internet is one good source to learn about a company or organization prior to an interview.

Accepted Answer

The Internet provides a wealth of information about companies and organizations, including their history, mission, values, products or services, key personnel, and recent news or updates. Job seekers can use this information to better prepare for an interview and demonstrate their knowledge and interest in the company.

Question 17

If you think it has been too long since you have heard about your application, it is appropriate to call or write the employer.

Accepted Answer

If you have not heard back about your application for a long time, it is appropriate to reach out to the employer and inquire about the status of your application. This shows your continued interest in the position and also helps you stay informed about the hiring process.

Question 18

You can send a targeted résumé and a general application letter.

Accepted Answer

The answer of You can send a targeted résumé and...

Question 19

You should avoid talking in an interview about your achievements because employers appreciate employees who are modest.

Accepted Answer

It is important to highlight your achievements in an interview to showcase your skills and capabilities. However, it should be done in a humble and professional manner. Employers value candidates who can articulate their accomplishments and how they can contribute to the company.

Question 20

An interview is important because it can determine your career's future course.

Accepted Answer

An interview is often the first impression a potential employer has of a candidate, and a successful interview can lead to job offers and career advancement opportunities. On the other hand, a poor interview can damage a candidate's chances and even hinder future career prospects. Therefore, it is important to prepare and perform well in interviews to ensure future success.

Quiz 17: Employment Communication and Interviewing