Hearing and listening are different terms for the same physical process.
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Q6: A speaker should not display facial expressions
Q7: A speaker's physical appearance can affect his/her
Q8: Stimuli may be external or internal.
Q9: Passive listening is a technique for improving
Q10: Nonverbal cues provide information that can either
Q12: Interpreting involves assigning meaning to both verbal
Q13: Our minds filter the contents of a
Q14: During remembering, a message receiver assigns meaning
Q15: Start formulating questions for the speaker while
Q16: To avoid interrupting a speaker, a listener
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