Passive listening is a technique for improving understanding of what is being said by taking into account how something is said and the nonverbal and body language that accompanies what is being said.
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Q4: A weak handshake communicates a negative message.
Q5: Body language conveys immediate feedback to the
Q6: A speaker should not display facial expressions
Q7: A speaker's physical appearance can affect his/her
Q8: Stimuli may be external or internal.
Q10: Nonverbal cues provide information that can either
Q11: Hearing and listening are different terms for
Q12: Interpreting involves assigning meaning to both verbal
Q13: Our minds filter the contents of a
Q14: During remembering, a message receiver assigns meaning
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