In an adjustment refusal message, you may refuse the claim but still try to sell the customer more merchandise or service.

Name: In an adjustment refusal message, you may refuse the claim but still try to sell the customer more merchandise or service.
Brand: Quizplus
Rating: 4.9 (35 reviews)

Question

Quizplus · Accepted Answer

It is possible to refuse a claim while also offering the customer additional merchandise or services as a way to maintain a positive relationship and potentially generate more business.

In an Adjustment Refusal Message, You May Refuse the Claim