Composing negative messages without using a single negative word is possible and desirable.
Correct Answer:
Verified
Q6: The negative information should be stated in
Q7: One way to de-emphasize the negative information
Q8: In the logical explanation of a negative
Q9: Trying to maintain neutrality in the opening
Q10: In an adjustment refusal message, you may
Q12: One purpose of the friendly close is
Q13: A negative message is any message that
Q14: The constructive follow-up provides other solutions or
Q15: All receivers respond favorably to the indirect
Q16: The composer of a negative message should
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents