Serial communication may follow a horizontal path as well as a vertical path.
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Q11: A sender's credibility is based solely on
Q12: To establish a favorable relationship, the message
Q13: Office politics may be positive or negative.
Q14: Analyzing a receiver's knowledge will assist a
Q15: Citing receiver benefits in a message not
Q17: When speakers use connotative words, they risk
Q18: Employees help to establish and maintain organizational
Q19: A sender can initiate a message with
Q20: The two main types of communication are
Q21: Which of the following is NOT a
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