Employees help to establish and maintain organizational goodwill by communicating positively about the company's products, services, and personnel.

Question

Quizplus · Accepted Answer

Employees are ambassadors of the company they work for and they can have a significant influence on how the company is perceived by the public. By communicating positively about the company's products, services, and personnel, employees can help to build and maintain organizational goodwill. This can lead to increased customer loyalty, positive word-of-mouth marketing, and a stronger reputation for the company.

Employees Help to Establish and Maintain Organizational Goodwill by Communicating