Rather than looking for problems, ________ seeks to identify the unique qualities and special strengths of an organization, which can then be built upon to improve performance.
A) appreciative inquiry
B) action research
C) team building
D) process consultation
E) social reinforcement

Question

Quizplus · Accepted Answer

Most organizational development approaches are problem centered. They identify a problem or set of problems, then look for a solution. Appreciative inquiry (AI) instead accentuates the positive. Rather than looking for problems to fix, it seeks to identify the unique qualities and special strengths of an organization, which members can build on to improve performance. That is, AI focuses on an organization's successes rather than its problems.

Rather Than Looking for Problems, ________ Seeks to Identify the Unique