Which of the following is an organizational development technique that involves an outsider assisting a manager to identify what to improve and how?
A) action research
B) intergroup development
C) appreciative inquiry
D) process consultation
E) social reinforcement

Question

Quizplus · Accepted Answer

Managers often sense their unit's performance can be improved but are unable to identify what to improve and how. The purpose of process consultation (PC) is for an outside consultant to assist a client, usually a manager, to perceive, understand, and act upon process events with which the manager must deal.

Which of the Following Is an Organizational Development Technique That