Question 1

Bruce is new at Wayne Corp., but after a week he already knows that the founder of the corporation started the business in his garage with only $4,000 and one client. This information was most likely transmitted to Bruce by way of ________.

Accepted Answer

Bruce most likely knows this legend through the passing of stories. Stories circulate through organizations. They typically contain a narrative of events about the organization's founders, rule breaking, rags-to-riches successes, reductions in the workforce, relocation of employees, and organizational coping.

Question 2

How does organizational culture develop?

Accepted Answer

The answer of How does organizational culture develop?...

Question 3

Nike is using ________ to perpetuate its organizational culture when employees reminisce about the days when Oregon track star Steve Prefontaine worked to make running a professional sport.

Accepted Answer

Today, a number of senior Nike executives spend much of their time serving as corporate storytellers. When new hires hear tales of Oregon running star Steve Prefontaine's battles to make running a professional sport and attain better performance equipment, they learn of Nike's commitment to helping athletes. Stories such as these circulate through many organizations, anchoring the present in the past and legitimizing current practices.

Question 4

Formal socialization involves putting the new employee directly into the job, with little or no special attention.

Accepted Answer

The more a new employee is segregated from the ongoing work setting and differentiated in some way to make explicit his or her newcomer's role, the more formal socialization is. Specific orientation and training programs are examples. Informal socialization puts the new employee directly into the job, with little or no special attention.

Question 5

Ask Socrates Inc. is a computer software company that employs highly intelligent, but somewhat unusual people. Every Friday, free lollipops, toys, or other treats are given out to encourage employees to remember how creative they were when they were children. All the new members of the organization are told about the founders who were three young people who "got lucky" and sold a video game that they invented. The employees are allowed to dress informally and can set their own working hours.
-Which of the following is most likely to be used by Ask Socrates Inc. to inform its new employees about its founders?

Accepted Answer

Stories circulate through organizations. They typically contain a narrative of events about the organization's founders, rule breaking, rags-to-riches successes, reductions in the workforce, relocation of employees, reactions to past mistakes, and organizational coping. These stories anchor the present in the past and explain and legitimize current practices.

Question 6

Alcoa headquarters has few individual offices, even for senior executives. The space is essentially made up of cubicles, common areas, and meeting rooms. This informality conveys to employees that Alcoa values ________.

Accepted Answer

The informality at the Alcoa headquarters conveys to employees that Alcoa values openness, equality, creativity, and flexibility.

Question 7

Top managers' actions set the general climate in an organization, including what is acceptable behavior and what is not, and employees sustain and perpetuate the culture.

Accepted Answer

Top managers' actions set the general climate in an organization, including what is acceptable behavior and what is not, and employees sustain and perpetuate the culture.

Question 8

Pam works for a corporation that recently fired three top managers who were caught using the company credit cards to lavishly furnish their offices and even purchase "office" furniture that was found in their personal homes. Which method of maintaining an ethical culture is Pam's company pursuing?

Accepted Answer

Research suggests managers can have an effect on the ethical behavior of employees by adhering to the following principles: be a visible role model, communicate ethical expectations, provide ethical training, visibly reward ethical acts and punish unethical ones, and provide protective mechanisms. In this example, the company is visibly punishing unethical acts.

Question 9

Explain the primary methods of maintaining an organization's culture.

Accepted Answer

The answer of Explain the primary methods of maintaining an...

Question 10

A positive organizational culture emphasizes ________.

Accepted Answer

A positive organizational culture emphasizes building on employee strengths, rewards more than it punishes, and emphasizes individual vitality and growth.

Question 11

What are the various ways in which the organizational culture can be transmitted to the employees?

Accepted Answer

The answer of What are the various ways in which...

Question 12

Which of the following can act as a common denominator to unite members of a given culture or subculture?

Accepted Answer

Many organizations and subunits within them use language to help members identify with the culture, attest to their acceptance of it, and help preserve it. New employees may at first be overwhelmed by acronyms and jargon, that, once assimilated, act as a common denominator to unite members of a given culture or subculture.

Question 13

________ typically contain narratives about the organization's founders, rule breaking, and reactions to past mistakes.

Accepted Answer

Stories circulate through organizations. They typically contain narratives about the organization's founders, rule breaking, rags-to-riches successes, reductions in the workforce, relocation of employees, reactions to past mistakes, and organizational coping.

Question 14

Provide an example of how a company can use material symbols.

Accepted Answer

The answer of Provide an example of how a company...

Question 15

Repetitive sequences of activities that express and reinforce the key values of the organization, which goals are most important, which people are important, and which are expendable are called ________.

Accepted Answer

Repetitive sequences of activities that express and reinforce the key values of the organization, which goals are most important, which people are important, and which are expendable are called rituals.

Question 16

Larry has an employee who is amazing at clearly seeing rules and enforcing them. He has recently promoted her to the lead position in quality assurance. Which method of creating a positive organizational culture is Larry utilizing?

Accepted Answer

Larry is building on employee strengths. Because his employee is good at enforcing rules, he is showing her how she can put that strength to use. Although a positive organizational culture does not ignore problems, it does emphasize showing workers how they can capitalize on their strengths.

Question 17

Ask Socrates Inc. is a computer software company that employs highly intelligent, but somewhat unusual people. Every Friday, free lollipops, toys, or other treats are given out to encourage employees to remember how creative they were when they were children. All the new members of the organization are told about the founders who were three young people who "got lucky" and sold a video game that they invented. The employees are allowed to dress informally and can set their own working hours.
-The regular distribution of lollipops, toys, or treats every Friday is an example of a ________ that helps reinforce Ask Socrates' culture.

Accepted Answer

Rituals are repetitive sequences of activities that express and reinforce the key values of the organization, what goals are most important, which people are important, and which people are expendable.

Question 18

One reason for the growing interest in spirituality is ________.

Accepted Answer

One reason for the growing interest in spirituality is the desire to integrate personal life values with professional life.

Question 19

Ask Socrates Inc. is a computer software company that employs highly intelligent, but somewhat unusual people. Every Friday, free lollipops, toys, or other treats are given out to encourage employees to remember how creative they were when they were children. All the new members of the organization are told about the founders who were three young people who "got lucky" and sold a video game that they invented. The employees are allowed to dress informally and can set their own working hours.
-Ask Socrates Inc. employees are allowed to dress informally. This is an example of a ________ through which organizational culture is transmitted.

Accepted Answer

Material symbols convey to employees who is important, the degree of egalitarianism top management desires, and the kinds of behavior that are appropriate. A few examples of material symbols include the size of offices, the elegance of furnishings, executive perks, and attire.

Question 20

Describe the three stages involved in the process of socialization.

Accepted Answer

The answer of Describe the three stages involved in the...

Quiz 16: Organizational Culture

Bruce is new at Wayne Corp., but after a week he already knows that the founder of the corporation started the business in his garage with only $4,000 and one client. This information was most likely transmitted to Bruce by way of ________.

How does organizational culture develop?

Nike is using ________ to perpetuate its organizational culture when employees reminisce about the days when Oregon track star Steve Prefontaine worked to make running a professional sport.

Formal socialization involves putting the new employee directly into the job, with little or no special attention.

Alcoa headquarters has few individual offices, even for senior executives. The space is essentially made up of cubicles, common areas, and meeting rooms. This informality conveys to employees that Alcoa values ________.

Top managers' actions set the general climate in an organization, including what is acceptable behavior and what is not, and employees sustain and perpetuate the culture.

Pam works for a corporation that recently fired three top managers who were caught using the company credit cards to lavishly furnish their offices and even purchase "office" furniture that was found in their personal homes. Which method of maintaining an ethical culture is Pam's company pursuing?

Explain the primary methods of maintaining an organization's culture.

A positive organizational culture emphasizes ________.

What are the various ways in which the organizational culture can be transmitted to the employees?

Which of the following can act as a common denominator to unite members of a given culture or subculture?

________ typically contain narratives about the organization's founders, rule breaking, and reactions to past mistakes.

Provide an example of how a company can use material symbols.

Repetitive sequences of activities that express and reinforce the key values of the organization, which goals are most important, which people are important, and which are expendable are called ________.

Larry has an employee who is amazing at clearly seeing rules and enforcing them. He has recently promoted her to the lead position in quality assurance. Which method of creating a positive organizational culture is Larry utilizing?

One reason for the growing interest in spirituality is ________.

Describe the three stages involved in the process of socialization.