While observing the departments in his division, Gordon notices that some managers with wide spans of control seem to perform more effectively than other managers with similarly sized spans of control. Which of the following statements is most likely to be true regarding the high-performing managers?
A) These managers are paid higher salaries than the low-performing managers.
B) These managers have external locus of control.
C) The employees within their departments tend to compete to reach productivity goals, which boosts performance.
D) The employees within their departments score high on agreeableness.
E) The employees within their departments are highly skilled and very knowledgeable about their jobs.

Question

Quizplus · Accepted Answer

To ensure performance doesn't suffer because of wider spans of control, organizations have to invest heavily in employee training. Managers recognize they can handle a wider span when employees know their jobs inside and out or can turn to co-workers when they have questions.

While Observing the Departments in His Division, Gordon Notices That