Trey is the manager of a sales team in a corporation. If his team members are able to meet their daily targets regularly, they get an extra day off every month. However, if they fail to do so, Trey makes them work extra hours every week. In this scenario, Trey is using _____.
A) adaptive control
B) normative control
C) concertive control
D) bureaucratic control

Question

Quizplus · Accepted Answer

Trey is using bureaucratic control, which involves using rules, regulations, and authority to guide performance. In this case, he uses rewards and penalties to manage his team's performance.

Trey Is the Manager of a Sales Team in a Corporation