Herald Inc. has recently adopted the access card system to monitor employee movement within the company. This requires the employees to hold their identity cards against a RFID (radio-frequency identification) reader at each of the entry and exit doors for access. This process notes the time and date of entry and exit of a particular individual. The managers of the company have started enforcing the use of access cards among the employees. Which of the following concepts is illustrated in the scenario?
A) Behavioral opportunism
B) Behavioral deskilling
C) Behavioral advocacy
D) Behavioral substitution

Question

Quizplus · Accepted Answer

The adoption of access cards to monitor employee movement within the company is an example of behavioral substitution. This refers to the use of technology to replace or supplement manual monitoring or surveillance of employees' behavior. It aims to increase efficiency and accuracy of data collection, but also raises privacy concerns for employees.