An automaker moved the location of the horn to a lever on the steering column for one of its car models, when they introduced air bags.It was later found that motorists were confused by the new location of the horn, and often flicked the wipers or turned on the lights, instead of sounding the horn.The company asked a psychologist to help solve this design problem.The psychologist the company hired to help is most likely:
A)a social psychologist
B)a developmental psychologist
C)an industrial/organizational psychologist
D)a human factors psychologist

Question

Quizplus · Accepted Answer

The psychologist hired by the company is most likely a human factors psychologist, as they specialize in designing products and interfaces that are user-friendly and minimize user error. They consider human factors such as perception, cognition, and biomechanics in designing products.

An Automaker Moved the Location of the Horn to a Lever