Joelle Williams is a personal coach who works primarily with sales representatives at the Colotel Corporation,a company that manufactures and sells copiers and peripherals.Joelle works on manners,nonverbal cues,and personal goal setting with the Colotel sales reps.The company prides itself on hiring locally for each office and using regional ties as well as cultured manners to advance relationships with customers.
-Joelle works with sales reps on projecting correct body language to set prospects at ease and convey a sense of honesty and trust.Learning to decipher body language can be more difficult because it requires:
A)paying attention to signals the prospect projects while still interacting with the prospect
B)intimate knowledge of the prospect's personality
C)more knowledge of personal psychology than most salespeople have
D)several meetings with the prospect to determine what the prospect's baseline body language is
E)luck,as deciphering body language is not a skill that can be learned

Question

Quizplus · Accepted Answer

Deciphering body language requires paying attention to signals the prospect projects while still interacting with them. It is a skill that can be learned through observation and practice, but it requires being present and attentive during interactions. Intimate knowledge of the prospect's personality or extensive knowledge of personal psychology is not necessarily required. While meeting with the prospect multiple times may help establish a baseline for their body language, it is not always necessary for effective communication. Luck plays no part in deciphering body language.

Joelle Williams Is a Personal Coach Who Works Primarily with Sales