A work group of three secretaries who take turns answering the phones,sorting mail,and typing and filing correspondence are demonstrating _______________.
A) job enrichment
B) job enlargement
C) job rotation
D) job promotion

Question

Quizplus · Accepted Answer

The work group is demonstrating job rotation, as they are taking turns performing different tasks. Job enrichment involves increasing the level of responsibility and decision-making authority within a job, job enlargement refers to increasing the range of tasks within a job, and job promotion involves moving an employee to a higher-level position. None of these apply to the situation described.

A Work Group of Three Secretaries Who Take Turns Answering