The highly recognized advocate of TQM who believed improving quality caused a chain reaction of benefits is:
A)Joseph M.Juran.
B)Walter A.Shewhart.
C)Philip B.Crosby.
D)W.Edwards Deming.

Question

Quizplus · Accepted Answer

W. Edwards Deming is renowned for his work in improving quality, which he believed would lead to a chain reaction of benefits such as lower costs, improved market share, and long-term business success. His philosophy is a cornerstone of Total Quality Management (TQM).

The Highly Recognized Advocate of TQM Who Believed Improving Quality