The managerial intervention most appropriate for the disorientation reaction to change is:
A) confrontation and identification
B) explanation and planning
C) neutralize feelings and acknowledge emotional reactions
D) exploration of feelings and possibly a transfer
Correct Answer:
Verified
Q16: When the organization makes a large-scale change
Q17: Which of the following is NOT a
Q18: When the organization changes its mission, culture,
Q19: Change leaders within organizations tend to be
Q20: A price adjustment in gasoline by an
Q22: Which of the following statements best reflects
Q23: An empathic and supportive approach to change
Q24: Disidentified employees need to see that:
A)the organization
Q25: The phrase "that which we create, we
Q26: Disengagement involves:
A)breaking the psychological contract
B)mass terminations
C)increasing performance
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