A fast-food restaurant is attempting to position itself as the best choice when you're in a hurry because it serves customers within 100 seconds.To maintain internal consistency,the firm might take all of the following steps below,EXCEPT for which one?
A) adding a gourmet condiment station with more flavors and sauce choices
B) adding extra drive-up windows
C) hiring more order-takers
D) hanging up digital timers behind the counter

Question

A fast-food restaurant is attempting to position itself as the best choice when you're in a hurry because it serves customers within 100 seconds.To maintain internal consistency,the firm might take all of the following steps below,EXCEPT for which one? 
A) adding a gourmet condiment station with more flavors and sauce choices 
B) adding extra drive-up windows  
C) hiring more order-takers 
D) hanging up digital timers behind the counter

Quizplus · Accepted Answer

Adding a gourmet condiment station with more flavors and sauce choices would likely slow down the process of serving customers within 100 seconds, and therefore would not maintain internal consistency with the restaurant's positioning as a fast option. The other options (adding extra drive-up windows, hiring more order-takers, and hanging up digital timers behind the counter) could all help improve speed and consistency.

A Fast-Food Restaurant Is Attempting to Position Itself as the Best