In Herzberg's two-factor theory,________.
A) motivating factors determine job satisfaction
B) motivating factors determine job dissatisfaction
C) both hygiene and motivating factors determine job dissatisfaction
D) neither hygiene or motivating factors determine job satisfaction

Question

Quizplus · Accepted Answer

According to Herzberg's two-factor theory, motivating factors are responsible for job satisfaction, while hygiene factors are responsible for job dissatisfaction. Hygiene factors are basic necessities in a job, such as salary, working conditions, company policies, and job security, which, if not present, can lead to dissatisfaction, but their presence does not necessarily lead to satisfaction. Motivating factors, such as recognition, achievement, growth opportunities, and work itself, are responsible for job satisfaction, and their presence can lead to motivation and job satisfaction.

In Herzberg's Two-Factor Theory,________