The quality of a product is best measured in terms of which of the following?
A) internally developed standards that take the complexity of production into account
B) the cost of manufacturing the product
C) a statistical analysis of the number of defects per 1000 units of output
D) how well the product meets the needs of the customer

Question

Quizplus · Accepted Answer

The quality of a product is ultimately determined by how well it meets the needs and expectations of the customer. While internal standards and manufacturing costs are important factors, they do not necessarily guarantee that the product will be successful in the market. A statistical analysis of defects can provide valuable information about the manufacturing process, but it does not directly measure the overall quality of the product.

The Quality of a Product Is Best Measured in Terms