Case 11-1
Serena needs to send a letter with an important announcement to all 500 of her clients. She decides to use mail merge. Please answer the questions below.
-Serena clicks Start Mail Merge, and then clicks ____ since her final document is a letter.
A)Documents
B)Letters
C)Memos
D)Templates

Question

Quizplus · Accepted Answer

Serena's final document is a letter, so she should choose the option "Letters" when starting the mail merge process. The other options (Documents, Memos, Templates) are not relevant to her needs in this situation.

Case 11-1 Serena Needs to Send a Letter with an Important Announcement