When using the DMAIC acronym of the Six Sigma quality process improvement model,the nurse understands that the I (improve)refers to:
A)Identification of the start and stop dates.
B)Comparison of data to customer surveys.
C)Use of technology to design improvements.
D)Staff training.

Question

Quizplus · Accepted Answer

The "I" in DMAIC refers to Improve, which involves using technology and other tools to design and implement improvements in the process. Staff training may be a part of the improvement process, but it is not the specific focus of the "I" phase. Identification of start and stop dates and comparison of data to customer surveys may be useful in other phases of the Six Sigma process, but not specifically in the "I" phase.

When Using the DMAIC Acronym of the Six Sigma Quality