Question 1

A(n)________ is defined as an organizational unit that incorporates a set of capabilities that have been identified as an important source of value creation with the explicit intention that these capabilities be leveraged by and/or disseminated by other parts of the firm.
A)building for best practices
B)learning community
C)center for organizational effectiveness
D)personal excellence community
E)center for excellence

Accepted Answer

A center for excellence is a common term used to describe an organizational unit that has been established to promote and disseminate best practices and important capabilities throughout the organization. These centers are intended to leverage the expertise and knowledge of a specialized group or team and ensure that this knowledge is shared and utilized across the organization to increase overall effectiveness and efficiency. Therefore, option E, center for excellence, best fits the definition of the given term.

Question 2

Companies that market technologically sophisticated products,such as GE,display ________ organizations with worldwide product responsibilities.
A)centralized
B)decentralized
C)coordinated centralized
D)coordinated decentralized
E)glocal

Accepted Answer

Companies that market technologically sophisticated products tend to have centralized organizations with worldwide product responsibilities. This allows for greater control and coordination of products, ensuring they meet the company's standards and are delivered in a consistent manner across different markets.

Question 3

If subsidiaries are granted a high degree of autonomy,the system is called ________.
A)decentralization
B)centralization
C)coordinated decentralization
D)coordinated centralization
E)glocal

Accepted Answer

Decentralization refers to a system where decision-making authority is dispersed among various levels of the organization, such as subsidiaries or regional offices. When subsidiaries are granted a high degree of autonomy, this is an example of decentralization. Option B) centralization refers to a system where decision-making is centralized at the top of the organization, so it is not the correct answer. Option C) coordinated decentralization and option D) coordinated centralization are not relevant to the given scenario. Option E) glocal refers to a combination of global and local strategies, which is not related to the given scenario. Therefore, the best choice is A) decentralization.

Question 4

The concentrating of control and strategic decision making at headquarters is referred to as:
A)Centralization
B)Decentralization
C)Coordinated centralization
D)Coordinated decentralization
E)Dictatorship

Accepted Answer

Centralization refers to the process of concentrating the decision-making authority at the headquarter level. In a centralized organizational structure, the power lies with the top-level management, and they make all the strategic decisions for the entire organization. This approach allows better coordination and control over operations, reduces duplication of effort, and facilitates effective communication. However, it may result in slow decision-making and lack of autonomy and initiative among the lower-level employees.

Question 5

Former GE CEO Jack Welch coined the term ________ which means that people can act without regard to status or functional loyalty and can look for better ideas from anywhere.
A)black hole
B)boundarylessness
C)best practices
D)glocal
E)territorylessness

Accepted Answer

The term coined by Jack Welch is "boundarylessness" which refers to breaking down barriers between departments and hierarchies to encourage collaboration, innovation and improvement in all areas of the organization.

Question 6

In today's environment,the global business entity can be successful only if it is able to transmit ________and ________ in real time.
A)materials; ideas
B)ideas; information
C)information; resources
D)resources; commodities
E)commodities; information

Accepted Answer

In today's fast-paced and interconnected world, the ability to transmit ideas and information in real time is crucial for the success of global business entities. This enables effective communication, decision-making, and adaptation to market changes.

Question 7

Which of the following is NOT true of the networked global organization?
A)The networked global organization avoids the problem of effort duplication of ideas developed elsewhere.
B)The networked global organization avoids the problem of inefficiency and resistance to ideas developed elsewhere.
C)The networked global organization gives subsidiaries encouragement and tools to pursue local business development within the framework of the global strategy.
D)The networked global organization does not allow subsidiaries to be upgraded from mere implementors and adaptors to contributors and partners in the development and execution of worldwide strategies.
E)The networked global organization allows for efficient plants to be converted into international production centers.

Accepted Answer

The statement "The networked global organization does not allow subsidiaries to be upgraded from mere implementors and adaptors to contributors and partners in the development and execution of worldwide strategies" is not true. The networked global organization strives to involve subsidiaries and empower them to become active contributors to the development and execution of global strategies.

Question 8

________ refers to an individual,group,division,unit,organization,or community,which are willing and able to think globally and act locally.
A)Best practice
B)Intranet
C)Virtual team
D)Glocal
E)Implementor

Accepted Answer

The term "glocal" refers to the idea of thinking globally and acting locally. It strives to maintain a balance between global and local considerations, recognizing the interconnectedness of the world while acknowledging the unique needs and values of local communities.

Question 9

Which of the following is NOT a significant challenge for companies moving into coordinated decentralization?
A)A lack of widespread commitment to dismantling traditional national structures
B)An inadequate understanding of the larger,global forces at work
C)Power barriers from perceived threats to the personal roles of national managers
D)Some organizational initiatives may be jeopardized by the fact the people do not have the necessary skills
E)Subsidiaries are free to implement overall corporate strategy within the range agreed on in consultation between headquarters and the subsidiaries

Accepted Answer

Subsidiaries being free to implement overall corporate strategy within the agreed range is actually a benefit of coordinated decentralization, not a challenge. Therefore, E is the correct answer as it is not a significant challenge for companies moving into coordinated decentralization. A, B, C, and D are all significant challenges that companies may face when implementing coordinated decentralization.

Question 10

Direction of overall corporate strategy by headquarters while granting subsidiaries the freedom to implement strategy within established ranges is called:
A)Centralization
B)Decentralization
C)Coordinated centralization
D)Coordinated decentralization
E)Glocal

Accepted Answer

Coordinated decentralization involves the headquarters setting the overall corporate strategy direction while allowing subsidiaries some freedom to adapt and implement the strategy within certain parameters. This approach balances central guidance with local flexibility.

Question 11

The granting of a high degree of autonomy to subsidiaries is referred to as:
A)Centralization
B)Decentralization
C)Coordinated centralization
D)Coordinated decentralization
E)Sovereignty

Accepted Answer

Decentralization refers to the granting of a high degree of autonomy to subsidiaries, allowing them to make more independent decisions and take on more responsibility. This can lead to faster and more efficient decision-making, as well as increased innovation and responsiveness to local market conditions.

Question 12

At Kettle Corn Popcorn Company,controls are relatively loose and simple,and the flows between headquarters and subsidiaries are mainly financial. Kettle Corn Popcorn is a ________ control system.
A)centralized
B)decentralized
C)coordinated centralized
D)coordinated decentralized
E)closed-loop

Accepted Answer

Loose and simple controls and mainly financial flows between headquarters and subsidiaries suggest a decentralized control system.

Question 13

A media file distributed over the Internet using streaming media technology to distribute a single content source to many simultaneous listeners/viewers is referred to as a(n)________.
A)intranet
B)virtual team
C)podcast
D)webcast
E)network

Accepted Answer

A webcast is a media file distributed over the internet using streaming media technology, which allows multiple simultaneous viewers/listeners to access it. The other options, such as intranet and virtual team, are related to different concepts and not directly related to the distribution of media files. While podcasts can also be distributed over the Internet, they typically refer to audio files that are downloaded rather than streamed.

Question 14

Which of the following is NOT a benefit of intranets?
A)Increased productivity
B)Longer lag time between an idea and the information needed to assess and implement it
C)Facilitated teamwork enabling online communication at an insignificant expense
D)Incorporation of best practice at a moment's notice
E)Enhanced knowledge capital

Accepted Answer

The longer lag time between an idea and the information needed to assess and implement it is not a benefit of intranets. In fact, intranets can reduce lag time as they provide a centralized platform for communication and access to information. All the other options listed are benefits of intranets.

Question 15

At Levi Strauss & Co.,employees from various locations around the world can join an electronic discussion group,watch the latest Levi's commercials,or comment on the latest business programs or plans.These employees are using a(n)________.
A)intranet
B)virtual team
C)podcast
D)webcast
E)network

Accepted Answer

Levi Strauss & Co.'s employees are using an intranet, which is a private network that can only be accessed by authorized members of an organization. The fact that they can join a discussion group and access internal company information suggests that they are using an intranet. Virtual teams, podcasts, webcasts, and networks are all related to communication or collaboration, but do not necessarily involve a private network like an intranet.

Question 16

All of the following are factors affecting the organizational structure and locus of decision making in a multinational corporation EXCEPT:
A)Its degree of involvement in international operations
B)The products the firm markets
C)The geographic size of the firm's home country
D)The size and importance of the firm's markets
E)The human resource capability of the firm

Accepted Answer

The geographic size of the firm's home country is not a significant factor affecting the organizational structure and locus of decision making in a multinational corporation. The other factors listed - degree of involvement in international operations, products marketed, size and importance of markets, and human resource capability - all have a direct impact on how the company structures itself and makes decisions across its various locations and markets.

Question 17

An idea which has saved money or time,or a process that is more efficient than existing ones is called ________.
A)efficient practices
B)top practices
C)paramount practices
D)best practices
E)finest practices

Accepted Answer

The term "best practices" refers to processes or ideas that have been proven to be effective and efficient in achieving certain goals. This term is widely used in various industries and fields to describe successful methods that can be adopted by others to improve their operations or outcomes. Therefore, D (best practices) is the best choice. A (efficient practices), B (top practices), C (paramount practices), and E (finest practices) are not commonly used or recognized terms in this context.

Question 18

In a country that is ranked at level two of coordination,
A)there are no national structures.
B)central staff functions in a coordinating role.
C)central functional heads have line authority over national functions.
D)there are formal committees and systems.
E)there is no coordination between decentralized units.

Accepted Answer

In a country that is ranked at level two of coordination, there are formal committees and systems.

Question 19

A(n)________ is a series of digital media files that are released episodically and often downloaded through web syndication
A)intranet
B)virtual team
C)podcast
D)webcast
E)network

Accepted Answer

A podcast is a series of digital media files that are released episodically and can be downloaded through web syndication on a regular basis. Podcasts can be audio or video recordings and cover a wide range of topics such as news, entertainment, education, and more.

Question 20

Kraft International describes the company's strategy as "to win locally and leverage globally." A Dow Chemical executive explained his company's approach,"You simply cannot develop or initiate a market penetration strategy,in an emerging country from a location thousands of miles away in which no one has seen and still be successful…period.You need to think and act globally but implement locally." Kraft and Dow are using the ________ approach.
A)glocal
B)millennial
C)transformational
D)black hole
E)best practices

Accepted Answer

The approach being used by Kraft and Dow is the glocal approach, which refers to thinking and acting globally while implementing locally. This approach involves adapting products, services, and strategies to meet the unique needs of local markets while maintaining a global brand and identity.

Quiz 11: Coordination, implementation, and Control

A(n) ________ is defined as an organizational unit that incorporates a set of capabilities that have been identified as an important source of value creation with the explicit intention that these capabilities be leveraged by and/or disseminated by other parts of the firm.

Companies that market technologically sophisticated products,such as GE,display ________ organizations with worldwide product responsibilities.

If subsidiaries are granted a high degree of autonomy,the system is called ________.

The concentrating of control and strategic decision making at headquarters is referred to as:

Former GE CEO Jack Welch coined the term ________ which means that people can act without regard to status or functional loyalty and can look for better ideas from anywhere.

In today's environment,the global business entity can be successful only if it is able to transmit and in real time.

Which of the following is NOT true of the networked global organization?

________ refers to an individual,group,division,unit,organization,or community,which are willing and able to think globally and act locally.

Which of the following is NOT a significant challenge for companies moving into coordinated decentralization?

Direction of overall corporate strategy by headquarters while granting subsidiaries the freedom to implement strategy within established ranges is called:

The granting of a high degree of autonomy to subsidiaries is referred to as:

At Kettle Corn Popcorn Company,controls are relatively loose and simple,and the flows between headquarters and subsidiaries are mainly financial. Kettle Corn Popcorn is a ________ control system.

A media file distributed over the Internet using streaming media technology to distribute a single content source to many simultaneous listeners/viewers is referred to as a(n) ________.

Which of the following is NOT a benefit of intranets?

At Levi Strauss & Co.,employees from various locations around the world can join an electronic discussion group,watch the latest Levi's commercials,or comment on the latest business programs or plans.These employees are using a(n) ________.

All of the following are factors affecting the organizational structure and locus of decision making in a multinational corporation EXCEPT:

An idea which has saved money or time,or a process that is more efficient than existing ones is called ________.

In a country that is ranked at level two of coordination,

A(n) ________ is a series of digital media files that are released episodically and often downloaded through web syndication