Esteban, a manager of the assembling unit of Instantaneous Cars, comes up with an idea to reduce the possibility of defects in the final product. He decides to form a quality assurance group that would be responsible for monitoring the process, point out errors to the workers, and provide solutions for the errors committed. In this scenario, Esteban follows the total quality management approach by using _____.
A)Six Sigma
B)poka-yokes
C)lean production
D)automation

Question

Quizplus · Accepted Answer

Poka-yokes are mechanisms or processes designed to prevent errors by making it impossible to make mistakes or by making mistakes immediately obvious. Esteban's approach of forming a quality assurance group to monitor and correct errors aligns with the concept of poka-yokes in total quality management.

Esteban, a Manager of the Assembling Unit of Instantaneous Cars