_____, as a communication channel, has the highest level of channel richness and is used when the message to be communicated is personal, emotional, or high-priority.
A)Voice mail
B)A face-to-face meeting
C)A text message
D)A memo

Question

Quizplus · Accepted Answer

A face-to-face meeting allows for the highest level of nonverbal cues, such as facial expressions and body language, which is beneficial for personal and emotional messages. It also allows for immediate feedback and clarification, making it ideal for high-priority messages. Voice mail and text messages have a lower level of richness, while a memo is a formal, written communication channel that may not be suitable for personal or emotional messages.

_____, as a Communication Channel, Has the Highest Level of Channel