The culture change program that teaches personnel to flowchart their activities and to re-engineer the process to better serve their customers is called:
A)"change the way we work."
B)"orientation change."
C)"change the way you work."
D)"customers are your customers."
E)"putting the customer first."

Question

Quizplus · Accepted Answer

The program "change the way we work" focuses on teaching personnel to flowchart their activities and re-engineer processes to improve customer service.

The Culture Change Program That Teaches Personnel to Flowchart Their