Production-lining a service operation can be achieved through:
A) utilizing hard technologies.
B) customizing services.
C) utilizing soft technologies.
D) meeting individual customer needs.
E) utilizing hard and soft technologies.
Correct Answer:
Verified
Q1: All of the following are examples of
Q2: Which of the following is NOT one
Q3: The objective of decoupling is:
A)separating consumption in
Q4: The manner in which "operational competitiveness" is
Q5: According to Thompson's perfect-world model,perfect efficiency occurs
Q7: Blueprints identify all of the following process
Q8: Soft technologies refer to the:
A)personal touches that
Q9: All of the following are examples of
Q10: With regards to constructing a service blueprint,the
Q11: Strategies to increase the efficiency of service
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