Which of the following is NOT one of the broad categories of strategies used to overcome the problems of service operations?
A) isolating the technical core
B) production-lining the whole system
C) creating flexible capacity
D) increasing customer participation
E) maximizing the servuction system
Correct Answer:
Verified
Q1: All of the following are examples of
Q3: The objective of decoupling is:
A)separating consumption in
Q4: The manner in which "operational competitiveness" is
Q5: According to Thompson's perfect-world model,perfect efficiency occurs
Q6: Production-lining a service operation can be achieved
Q7: Blueprints identify all of the following process
Q8: Soft technologies refer to the:
A)personal touches that
Q9: All of the following are examples of
Q10: With regards to constructing a service blueprint,the
Q11: Strategies to increase the efficiency of service
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