The production manager has determined that Darla, an employee who started 11 weeks ago, is having some performance issues related to her lack of knowledge regarding the shipping paperwork that must be completed at the end of each shift. All of the following may be ways to address the problem EXCEPT:
A) have her sit through orientation again regarding that particular process.
B) have her job shadow a coworker to see how the paperwork is completed.
C) set up a time for her to meet with the shipping coordinator to be trained on the paperwork process.
D) have the department director mentor her about the history and purpose shipping process.
E) the production manager could hold a coaching session with her in regard to this task.

Question

Quizplus · Accepted Answer

Having the department director mentor her about the history and purpose of the shipping process does not address her lack of knowledge regarding the paperwork process. All of the other options, including sitting through orientation again, job shadowing, meeting with the shipping coordinator, and holding a coaching session, provide solutions that directly address the specific issue at hand.

The Production Manager Has Determined That Darla, an Employee Who