Question 1

The selection process for a cashier at a grocery store involves taking a test about counting and giving change to customers in order to determine how accurate the potential cashier will be. This test would be considered valid.

Accepted Answer

The test is directly related to the job duties of a cashier, therefore is considered a valid form of assessment.

Question 2

Globalization has impacted selection in all of the following ways EXCEPT:

Accepted Answer

This statement contradicts the impact of globalization as globalization has opened up opportunities for international postings and assignments for employees. Therefore, fewer current employees are not being sent overseas to work.

Question 3

A loose labor market signifies:

Accepted Answer

A loose labor market is characterized by a situation where there are more qualified applicants than there are job openings, meaning employers can be more selective in their hiring process.

Question 4

Since implementing structured interviewing a year ago, WXY company's employee turnover has decreased thereby supporting that this type of interviewing is reliable at predicting job success.

Accepted Answer

The statement indicates that implementing structured interviewing has resulted in a decrease in employee turnover, which suggests that this type of interviewing is reliable in predicting job success. Therefore, the statement is true.

Question 5

A candidate is chosen for the job based on how well they were dressed and groomed for the interview although they did not meet all of the job related qualifications, which demonstrates bias on the part of the recruiter.

Accepted Answer

The criteria for selection should be based on job-related qualifications, skills, and experience rather than appearance. Choosing a candidate based on their appearance demonstrates bias on the part of the recruiter.

Question 6

Jose, who lives in Mexico, has accepted a position with a U.S based company and is being sent to one of their operations in South America. Jose was chosen because he is bilingual and familiar with the culture of South America. Jose is considered a:

Accepted Answer

Jose is a citizen of Mexico (parent country), but he is being sent to work in South America (host country) for a US-based company. Therefore, he is a third-country national, meaning he is neither a host-country national nor a parent-country national.

Question 7

If you administer a selection tool and collect performance data at the same time you are testing for:

Accepted Answer

Concurrent criterion-related validity involves administering a selection tool and collecting performance data at the same time. This allows for a comparison of the scores on the selection tool with actual job performance, which is what concurrent criterion-related validity measures.

Question 8

If an applicant tells you that they are married and have two children you can use it that in your selection decision, but you cannot request the information of them.

Accepted Answer

Using an applicant's marital status or parental status in a selection decision can be considered discriminatory and is not relevant to their ability to perform a job, regardless of whether the information was volunteered or requested.

Question 9

Technology can impact the selection process by:

Accepted Answer

All of the options listed are valid ways in which technology can impact the selection process. It can provide ways to quickly screen large numbers of applicants, eliminate the need for paper forms and enhance storage of information, provide online methods for conducting background checks or verifying information, but it can also provide opportunities for falsification or tampering with information. Therefore, the correct answer is E - all of the above.

Question 10

The executive assistant of the CEO must possess a high level of discretion and be able to keep confidential information secure due to the sensitive nature of the information with which she comes into contact. A selection tool has been created to test whether applicants for this position possess this type of discretion and sensitivity in regard to the handling of confidential information. This tool must be reviewed for construct validity by doing all of the following EXCEPT:

Accepted Answer

Administering the test to all who apply and reviewing their scores against performance is not a valid method to assess construct validity. Rather, construct validity can be established by demonstrating that the test predicts job performance, that the content of the test reflects the constructs being measured, that the test defines the constructs accurately, and that the test correlates with other measures of the constructs being assessed.

Question 11

Having a culinary expert create a selection tool to test the knowledge of each applicant for the head chef position will create ________ validity. However, providing a tool which shows an empirical relationship between the scores on the selection tool and customer satisfaction scores will also demonstrate ________ validity.

Accepted Answer

The first blank refers to the validity of the selection tool in covering the relevant knowledge and skills for the head chef position, which is content validity. The second blank refers to the empirical relationship between the tool scores and an outcome (customer satisfaction), which demonstrates concurrent criterion-related validity, as it shows the tool's scores are related to a key performance metric at the same time.

Question 12

A selection method must either be reliable or valid in order to predict success, but both are not necessary.

Accepted Answer

Both reliability and validity are necessary for a selection method to accurately predict success. Reliability refers to the consistency of the results produced by the selection method, while validity refers to the degree to which the selection method measures what it is intended to measure. Without reliability, the results of the selection method will be inconsistent and unpredictable. Without validity, the selection method may not accurately measure the qualities or skills necessary for success in the job or task.

Question 13

Natalie, a black female, submitted an email to an organization's recruiter to express her interest in any operations management positions that the organization may have open, even though she did not specifically see any openings listed on their website's job listing. Based on this information, all of the following statements are correct EXCEPT:

Accepted Answer

Option A is correct because according to EEOC guidelines, Natalie's email expressing interest in possible job openings is sufficient to make her an applicant. Option B is correct because if Natalie is not selected for a position and believes that she was discriminated against on the basis of her race or gender, she could file a discrimination claim. Option C is incorrect because there is no legal requirement to keep Natalie's email inquiry for one year from the date of receipt. Option D is the best choice as it would be good practice for the organization to respond to Natalie's inquiry, even if there are no current openings available. Option E is incorrect because only Option D is incorrect.

Question 14

You interview an applicant who agrees with every statement you make about your philosophy on leadership styles. The applicant is using the halo effect to the get the job.

Accepted Answer

The applicant is likely using the technique of mirroring or agreement to align with your views, not the halo effect. The halo effect refers to the cognitive bias where the perception of one positive trait influences the perception of other traits.

Question 15

Of the following employee selection tools would you most likely want to use if you were recruiting for a security guard position?

Accepted Answer

A criminal background check is crucial for a security guard position to ensure the candidate does not have a history of criminal activity that could pose a risk in a security role.

Question 16

When there is person-job fit the organization will most likely experience an increase in employee turnover.

Accepted Answer

When there is person-job fit, it means that employees have the necessary skills, abilities, and interests to perform their job effectively. This results in higher job satisfaction and lower turnover rates, as employees are more likely to stay with an organization where they are a good fit.

Question 17

Initial screening of an applicant involves placing a phone call to them to find out some basic information about their knowledge, skills and abilities to determine if you want to pursue them further.

Accepted Answer

Initial screening often involves a phone call to gather basic information about the applicant's qualifications and determine if they are a good fit for the position.

Question 18

The selection processes for internal and external applicants follow two separate sets of steps in order to select the best individual for the job.

Accepted Answer

The answer of The selection processes for internal and external...

Question 19

You are recruiting to fill a safety coordinator position for the manufacturing facility at which you work. As you do the initial screening of each candidate you will most likely want to:

Accepted Answer

It is important to inform candidates about the potential hazards and work environment they will be exposed to. This allows them to make an informed decision if they are willing and able to work in that environment.

Answer: C
 It is useful to ask about a candidate's education to assess if they have the necessary training and qualifications for the job. This can also help determine if further training will be required.

Answer: E
 It is important to highlight the positives of the job to attract top candidates, but it is also important to be transparent about any challenges they may face. However, it may be best to leave specific details about job challenges to be explained later by the manager.

Therefore, the best choices are A, C, and E.

Question 20

Asking an applicant if they have transportation available to them to get to work is not an appropriate question to ask.

Accepted Answer

Asking an applicant if they have reliable transportation is appropriate as it relates to their ability to arrive at work on time and consistently, which is a legitimate concern for employers.

Quiz 7: Selection