The candidate for your receptionist position arrived late for the interview and then chewed gum during the interview. She is highly qualified and has several years of experience however her lateness and gum chewing can not be forgotten as demonstrates her lack of professionalism which is important for someone in that visible role. Your hiring decision will most likely be impacted by the bias of:
A) personal characteristics.
B) contrast effect.
C) halo effect.
D) horns effect.
E) impression management.

Question

Quizplus · Accepted Answer

The horns effect, which refers to the tendency to let a single negative trait overshadow all other positive traits, is the most relevant bias in this scenario. The candidate's lateness and gum chewing are perceived as negative and unprofessional, which may cause the interviewer to overlook her qualifications and experience.

The Candidate for Your Receptionist Position Arrived Late for the Interview