Question 1

A disadvantage of using diaries to collect job analysis information is that employees may record only those tasks that they view as important.

Accepted Answer

This is true as employees may only record tasks that they perceive as important, which can lead to important tasks being overlooked or ignored in the job analysis process.

Question 2

The competency level of the available work force in the community where the organization is located can impact the way jobs are designed.

Accepted Answer

If the available work force has a high level of technical skills, the organization may design jobs that require more specialized knowledge and training. If the available work force has lower skill levels, the organization may design jobs that require less specialized skills and more task-oriented work. This can impact the efficiency and effectiveness of the organization's operations.

Question 3

A manager should consider which ________ to emphasize when designing a job as well as how many and how simple or ________ they will be.

Accepted Answer

The answer of A manager should consider which ________ to...

Question 4

The goal of job design is to create jobs which help an organization attain a ________ in the market.

Accepted Answer

The answer of The goal of job design is to...

Question 5

To gather information about the warehouse technician position, George followed the employee who currently holds the position during a typical day and recorded what he saw. This is a job analysis technique known as interviewing.

Accepted Answer

The job analysis technique described in the scenario is not interviewing, but rather job observation or job shadowing.

Question 6

To compare the jobs of Staff Accountant, HR Generalist, and Marketing Representative you would look at the data, people and things related to these jobs in order to perform a Functional Job Analysis.

Accepted Answer

A Functional Job Analysis is a method that breaks down a job into components such as data, people, and things, in order to compare and evaluate different jobs. Therefore, to compare Staff Accountant, HR Generalist, and Marketing Representative jobs, a Functional Job Analysis would be an appropriate method to use.

Question 7

OSHA impacts job design by requiring jobs to be designed with the health and safety of employees in mind, such as detailing what personal protective equipment an employee may need to wear as part of the job.

Accepted Answer

OSHA (Occupational Safety and Health Administration) is responsible for ensuring the health and safety of employees in the workplace. As such, OSHA regulations impact job design by requiring employers to take measures to ensure the safety of their workers. This may include designing jobs with safety in mind and specifying what personal protective equipment (PPE) may be necessary for employees to do their jobs safely.

Question 8

Hiring an applicant then designing the job specifications around their qualifications is the best way to ensure success on the job for the employee.

Accepted Answer

Hiring an applicant first and then designing the job specifications around their qualifications is not the best way to ensure success on the job for the employee. Job specification should be identified based on the needs and requirements of the position, and the hiring decision should be based on how well the candidate fits those specifications.

Question 9

A company in its early stages of growth most likely have employees who hold more generalist type of roles in their functional area as opposed to specializing in certain tasks.

Accepted Answer

The answer of A company in its early stages of...

Question 10

The questionnaire method of job analysis is best used when you need to collect job information from a large group of employees as the same time.

Accepted Answer

The questionnaire method is a good choice when you need to collect consistent information from a large group of employees in a short amount of time.

Question 11

Every job analysis should identify the competencies, otherwise known as the ________, ________, and ________, needed to perform the job.

Accepted Answer

The answer of Every job analysis should identify the competencies,...

Question 12

An automobile manufacture most likely uses the ________ approach to job design, whereas an automobile dealership most likely uses the ________ approach to job design.

Accepted Answer

The answer of An automobile manufacture most likely uses the...

Question 13

Using virtual teams to accomplish work can expand your available labor force to across the globe.

Accepted Answer

Virtual teams allow for collaboration and communication regardless of physical location, which means companies can tap into talent pools from around the world, increasing their available labor force.

Question 14

Job analysis is best completed by the individual who will manage the position rather than involving human resources.

Accepted Answer

Job analysis involves a detailed examination of a job and its requirements, including the tasks, responsibilities, and qualifications needed. While the manager of the position can provide valuable input, it is important to involve human resources to ensure a thorough and accurate analysis. HR professionals have expertise in job analysis techniques and can also ensure that the analysis is consistent with company policies and legal requirements.

Question 15

When given a new task with limited instructions on how to perform it, an employee may have a lot of questions and experience role ambiguity.

Accepted Answer

When an employee is given a new task with limited instructions, they may not have a clear understanding of their role and what is expected of them, leading to role ambiguity and a lot of questions.

Question 16

Allowing an employee to rotate to different departments in order to learn new skills is a way to create ________ in order to motivate them, according to the job characteristics model.

Accepted Answer

The answer of Allowing an employee to rotate to different...

Question 17

A company that has as strategy of differentiation in regard to customer service should design jobs to include an emphasis on qualifications such as strong interpersonal and communication skills.

Accepted Answer

A focus on customer service as a strategy of differentiation would require employees who possess strong interpersonal and communication skills, which are necessary for providing exceptional customer service. Therefore, jobs within the company should be designed to emphasize these qualifications.

Question 18

The job analysis method which focuses only on the knowledge, skills and abilities required to do the job is known as the task inventory approach.

Accepted Answer

The task inventory approach focuses on listing the tasks and duties performed in a job rather than solely on the knowledge, skills, and abilities required to do the job.

Question 19

Smaller organizations must take more time and effort to design very detailed jobs due to the small number of employees and the need to ensure that every detail of a job is documented so it is clear who is assigned to do which tasks.

Accepted Answer

Smaller organizations often have more flexibility and less formalization in job design, allowing employees to take on multiple roles and responsibilities, which can reduce the need for highly detailed job descriptions.

Question 20

Working four 12 hour shifts this week and then working four 8 hours shifts the next week is an example of a compressed workweek.

Accepted Answer

A compressed workweek is when an employee works the same number of hours in fewer days, often resulting in longer shifts. This scenario describes a compressed workweek as the employee is working the same number of hours (48) in four 12-hour shifts instead of five 8-hour shifts.

Quiz 4: Job Design and Job Analysis