Michael, who wore a turban to his interview, was not selected for the sales position because the organization didn't think its customers could relate to him due to his presumed ethnic background. This is an example of:
A) a hostile work environment.
B) the four-fifths rule.
C) disparate impact.
D) a bona fide occupational qualification.
E) disparate treatment.

Question

Quizplus · Accepted Answer

This scenario describes disparate treatment, which occurs when an individual is treated differently based on a protected characteristic, in this case, perceived race/ethnicity. Michael was not hired due to the organization's biased assumptions about how its customers would view him, rather than his qualifications and abilities for the role.

Michael, Who Wore a Turban to His Interview, Was Not